At Riventa Inc, we are committed to ensuring that your order reaches you as quickly and securely as possible. Please review our shipping policy below for details on shipping methods, costs, and delivery times.
1. Shipping Methods
We offer several reliable shipping carriers to ensure prompt delivery of your order:
- USPS
- FedEx
- UPS
- DHL
- And other trusted carriers as available.
At checkout, you will be able to select from various shipping options depending on your location and preferences.
2. Shipping Times
Once your order is processed, we strive to ship it as quickly as possible. Our typical processing time is 1-2 business days. Shipping times vary based on the shipping carrier and your delivery location:
- Domestic Orders (within the United States):
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1 business day
- International Orders:
- Delivery times vary by country. Standard international shipping usually takes 7-21 business days, while expedited options can take 3-10 business days, depending on the destination.
Please note that delivery times are estimates and may vary due to unforeseen delays, including those caused by weather, customs, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. You will be able to view the exact shipping cost before completing your purchase. We offer free shipping on orders over a certain amount. Please check our website for current promotions and free shipping thresholds.
4. Order Tracking
Once your order is shipped, you will receive an email with tracking information for your shipment. You can use the tracking number provided to monitor the status of your delivery through the carrier’s website.
5. Shipping Restrictions
Currently, we only ship to locations within the United States and select international destinations. If we are unable to ship to your location, we will notify you and issue a full refund.
6. Issues with Shipping
If your order is delayed, lost, or damaged in transit, please contact us at service@riventa-inc.top as soon as possible. We will assist you in resolving the issue, including filing claims with the carrier if necessary.
7. International Shipping
For international orders, please note that customs duties, taxes, and fees are the responsibility of the customer. These fees are determined by the destination country and are collected by the shipping carrier or customs authority at the time of delivery.
8. Contact Us
If you have any questions about shipping or need assistance with your order, please reach out to our customer service team at service@riventa-inc.top. We are happy to help!